Appointments At The Shop

Dec 3, 2013 by

Regular Appointment Times We understand many of our customers travel several hours to come to the shop and we’re honored for you to make the drive. Our average customer travels three hours to purchase their pet, so we do our best to accommodate travelers.  Saturdays are typically our busiest day but we can almost always accommodate everyone. Monday, Wednesday, and Friday are our most popular weekdays.  We set aside Tuesday and Thursday for errands.  We are willing to make exceptions for customers who have time restrains. Weekday appointments are typically scheduled for 12:00PM.  We do have some flexibility with appointment times, but both  after school and evening appointments are extremely challenging. Saturday appointments are scheduled from 10:00AM to 2:00 PM at two hour intervals.  Saturday appointment times may change according to sport and activity schedules for the children.  Gail does her best to keep appointment times as consistent as possible to eliminate confusion. Bribery works if no other appointment times are an option! For weekday appointments after 2PM, evening and Sunday appointments there is an extra $30 so we can get carry out food for the family.  The kids don’t mind mommy working during their time if special food is involved!  I don’t mind if I don’t have to cook!!  The bribery must be paid prior to a visit because we alter our family time for special appointments.  Unfortunately, we’ve had people fail to follow through...

Deposits and Visits

Nov 11, 2013 by

I am ready to purchase my hedgehog. What’s next? The first step is to choose an available hedgehog and make an appointment to meet him/her. We are open Monday through Saturday. A $25.00 deposit reserves your favorite and an appointment time for you to come to our shop. Our Available Babies and our Products page have a list of all the things we sell to get you off to a great start with your pet! How long should I plan on being at our appointment? This will depend on several factors. First, how much time you spend preparing for your hedgehog and how well you understand your hedgehog’s needs. Sometimes this part is very quick but other times this part can last 45 minutes depending on the amount of questions. We believe the best time to answer questions is BEFORE you take your hedgehog home. Once you are introduced to your hedgehog, this could also take 45 minutes if you want to look at several hedgehogs and choose your favorite by learning different personalities. At this time we will also spend a great deal of time helping you feel confident handling this unique pet. Finally, the check out process can take anywhere from 15 minutes to a half hour or more depending on how long it takes you to make decisions and if there are other people making the same decisions at the same time. We suggest NOT...

Selecting A Hedgehog

Jun 17, 2013 by

Online and Advance Picture Listing Many hedgehog owners and potential owners enjoy looking at pictures of available babies. We do our very best to take pictures that accurately represent our animals. We offer the opportunity to purchase specific babies by listing babies online with pictures. We do our best to update pictures that are more than three weeks old. You may notice color markings on the hedgehog in the online pictures. This is a way that we mark our babies so we can tell them apart since many babies look identical or very similar. Our Premier Plan babies are given names and listed online. Names can be changed of course, but we name them because they are animals that are staying in our record keeping system. Only limited numbers of Discount Plan babies are listed with actual pictures. Pictures require a considerable amount of time to post online. Discount Plan babies are less expensive in part because they do not have all the advantages of the Premier Plan. Selection at Pick-Up Visit  Some of our customers prefer to handle several babies and to choose the baby that they like the best. This type of customer is one that is not concerned about color as much as personality and how the hedgehog responds to being handled by an individual. We will do our best to provide as many choices as possible for selection without an advance reservation. Please keep in mind that...

What Happens During Your Appointment?...

Jun 17, 2013 by

The first thing we will do when you come is that we will give you an orientation to the nature of hedgehogs and how their uniqueness is important in the way you handle your new pet. We do have a chairs but be prepared to sit on the floor to handle the hedgehog babies for the most fun! Baby hedgehogs are not afraid of falling and for the safety and comfort of both hedgehogs and humans we sit on the floor while playing with the babies. When you reserve a specific hedgehog with a deposit you will have the opportunity to handle that baby and at least two other baby before making your final purchase decision. When you do not have a deposit on a specific baby we cannot guarantee specific animal availability or have advance notice of exactly which babies will be available at the time of your purchase. We will work with you and give you handling tips and instructions to help you feel confident and capable of handling your new pet. Preparing for your visit by reading our information guides will help us focus on your questions when you get here. Some of the topics we will discuss include but are not limited to: Hedgehog senses and how their senses play a part in the way they like to be handled How to pick up and hold your hedgehog How to...